Category: Artificial intelligence

What is NLU: A Guide to Understanding Natural Language Processing Conversely, NLU focuses on extracting the context and intent, or in other words, what was meant. Going back to our weather enquiry example, it is NLU which enables the machine to understand that those three different questions have the same underlying weather forecast query. After

Everything You Need to Know About Ecommerce Chatbots in 2024 While it’s a challenge for human agents to be available 24/7, chatbots handle it effortlessly. E-commerce chatbots have been around for a few years — which, in the world of e-commerce, makes them part of the furniture. An AI chatbot reduces response times and allows

Chatbot vs conversational AI: What’s the difference? According to Wikipedia, a chatbot or chatterbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent. Most chatbots on the internet operate through a chat or messaging interface through a website or inside